Orders and Returns
All orders are only accepted if they have been paid for at the time of ordering, whether on the website or over the telephone.
Any item that does not have the dimensions specified on the website is classed as a 'Non stock' or custom made item. Any item where the dimensions are specified on the website are termed 'Stock' items
Assuming that we have stock, all stock items will be despatched within 3 working days of order by overnight carrier.
All non stock or custom made items will take approximately 2 weeks to manufacture. In busy periods this can be extended to 3 weeks. If you have a good reason for a quicker delivery then please call and we will attempt to meet your delivery requirements.
All stock items are subject to the returns policy as laid out in the 'Terms and Conditions'. They must be returned in a salable condition and will be subject to a charge before a refund is given.
All 'non stock' items cannot be returned as they have been made to your specifications.